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Hello Todd, Please share this information to assist you better assistance. • Have you installed all the pending updates? • Do you receive any error message or code? Make sure the physical connections are connected properly. I would suggest you to change the screen resolution to 1024 x 768.

If you are getting the display, then try updating the graphic card drivers from the manufacturer website. Most of the monitors have buttons on the sides which allows you change the resolution. Change the resolution and check. If the issue persists. If yes, boot the computer in Advanced startup options and choose low resolution mode. Refer to this article: Hope this helps, let us know the status of the issue.